Pre-Sales Service
* Inquiry and consulting support.
* Sample testing support.
* View our Factory.
After-Sales Service
* Training how to install the machine, training how to use the machine.
* Engineers available to service machinery overseas.
* 24/7 on-line receiving your question or requesting.
* Providing solution within 12 hours.
For Co2 cnc laser machine
2-YEAR WARRANTY, LIFETIME MAINTENANCE
1.Two-year warranty for the machine, except for consumables.
2.Laser tube warranty:
- CO2 40W, 50W, 60W tubes: 3 months;
- CO2 80W tube: 6 months;
- CO2 100W, 130W, 150W, 180W tubes: 10 months;
- CO2 280W, 300W tubes: 12 months.
3.Optical lens and mirrors are not within warranty scope.
For Fiber laser cutting machine
3-YEAR WARRANTY, LIFETIME MAINTENANCE
1.Three-year warranty for the machine, except for laser source and consumables.
2.Fiber laser source warranty: 2 years
3.Optical lens and mirrors are not within warranty scope.
For laser marking machine
2-YEAR WARRANTY, LIFETIME MAINTENANCE
1.Two-year warranty for the machine.
2.Two-year warranty for the laser source.